Privacy Policy

Namaste Nomad is committed to protecting your personal information. Please review this Privacy Policy (“Policy”) for details on how we collect and process your information. By using our website or services, you consent to our use of your personal information as described herein. If you do not consent, please do not use our services. For questions, contact info@namastenomad.ie or Mohan at thetrekhimalayas@gmail.com.

1. What Personal Information Do We Collect? We collect information necessary for travel arrangements and related services. This may include:

  • Contact details (name, address, phone number, email)
  • Passport details
  • Payment information (credit/debit card details)
  • Dietary and health information

We may also collect information for competitions, inquiries, feedback, and other business activities. Sensitive information, such as racial or ethnic origin, religious beliefs, or health information, is collected only with your explicit consent and as required by law.

2. How Do We Collect Personal Information? We collect personal information through:

  • Direct contact (in person, phone, email, mail)
  • Website visits
  • Social media interactions

We may also collect information from third parties, such as when someone makes a travel booking on your behalf. If you become aware of unauthorized provision of your personal information, please inform us immediately.

3. How Do We Use Your Personal Information? We process your information to:

  • Provide travel advice and bookings
  • Perform marketing activities
  • Develop and improve services
  • Conduct market research
  • Comply with legal obligations

We share your information with travel service providers and other third parties as necessary to fulfill your travel arrangements and for other purposes outlined in this Policy.

4. Is Personal Information Disclosed to Third Parties? We do not sell, rent, or trade your personal information. We disclose information to third parties, including:

  • Contractors, suppliers, service providers
  • Legal and regulatory authorities
  • Travel service providers
  • Persons acting on your behalf

5. Is Personal Information Transferred Overseas? We may transfer your information to recipients in other countries, ensuring compliance with relevant data protection laws. This includes:

  • Overseas travel service providers
  • Our related entities in Ireland, Spain, Nepal, and India

For more details, contact info@namastenomad.ie.

6. Your Rights in Relation to Personal Information You have the right to:

  • Update, alter, delete, or obtain a copy of your personal information
  • Restrict or stop processing of your information
  • Withdraw consent for processing

Requests can be made by emailing info@namastenomad.ie. We may require proof of identity and may charge an administrative fee for excessive requests.

7. Security of Information We implement various security measures to protect your personal information from loss, misuse, unauthorized access, modification, disclosure, and interference. We are not responsible for the actions or security measures of third parties.

8. Social Media Integrations Our website and apps may use social media features operated by third parties (e.g., Facebook, Twitter). These features may collect information about your use and interaction with our website and may share information with these third parties according to their privacy policies.

9. Cookies We use cookies and third-party web analytics to improve your browsing experience. Cookies help track your activities and preferences on our website. Third parties, such as Google, may also use cookies to show Namaste Nomad ads based on your prior visits. You can manage cookie preferences via your browser settings or third-party opt-out pages.

What we collect and store

While you visit our site, we’ll track:

  • Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
  • Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
  • Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!

We’ll also use cookies to keep track of basket contents while you’re browsing our site.

When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:

  • Send you information about your account and order
  • Respond to your requests, including refunds and complaints
  • Process payments and prevent fraud
  • Set up your account for our store
  • Comply with any legal obligations we have, such as calculating taxes
  • Improve our store offerings
  • Send you marketing messages, if you choose to receive them

If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for 5 years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.

We will also store comments or reviews, if you choose to leave them.

When you use this site several actions (e.g. commenting) trigger the dispatch of emails. They contain information about you associated with your email address. Which data are part of these emails depends on the action performed. These emails are stored and accessible to the site management as log.

This website uses the Privacy Suite for WordPress by Complianz to collect and record Browser and Device-based Consent. For this functionality, your IP address is anonymized and stored in our database. This service does not process any personally identifiable information and does not share any data with the service provider. For more information, see the Complianz Privacy Statement.

10. Feedback & Contact To update, correct, delete, or restrict processing of your personal information, contact us at info@namastenomad.ie. We will respond within one month. For inquiries, comments, or complaints, contact:

Email: info@namastenomad.ie 
Post: Mohan Nepal, Namaste Nomad, Sheepheaven Credit Union, Creeslough, Co Donegal

11. Changes to Our Policy We may revise this Policy from time to time. Changes will be posted on our website with the revision date. It is your responsibility to stay informed of any changes.